Online Citizen Portal | iWorQ

One Centralized Location For Citizens & Contractors To Interact with your agency


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Built To Help Community Development Departments Run More Efficiently. 





Boost citizen & contractor engagement

The Online Portal provides contractors and citizens with tools to submit forms, manage applications, review a permit status, request inspections, upload documents and images, and make payments in a convenient location.


Eliminate paper & clutter

Forget transferring information from different sources. The Online Portal is an eco friendly solution that keeps everything in one place, Making it simple to find what you are looking for while keeping track of everything else. Being web-based, it is easily accessed via mobile phone, tablet, or computer.


Secure with AWS GovCloud

Amazon Web Services is the premier host for Government entities | Protects and secures all information.  | Operated by U.S. Citizens on U.S. soil.  |  Vetted to ensure cloud solutions meet high compliance standards.  | Hosts regulated workloads.


2-Way communication

 Built-in messaging system connected to each user's initial request on their account. Allow citizens to digitally connect on their own time, and to see all of their updates in one place.


Public GIS Map

This Interactive map feature allows citizens to visually locate, search, utilize parcel viewer and identify property, permit, code enforcement, and license information.


Upload images

Documents, images, and plans can be submitted and resubmitted until the process has gone through all the proper steps and the request is marked complete.


Payment Options

Citizens can easily make payments inside a form as it is being submitted or after the permit has been accepted by the city and approved.



Email Notifications

Automated emails notify the city or county when data has been submitted, information has been uploaded, or inspections have been requested.


Review

Cities and counties can review and approve everything that is submitted.


Customize

Agencies can easily configure the portal to search on specific fields, display specific data, and customize the automated notification process. A simple link is added to your website for access.


Control

Agencies can turn off features such as viewing uploaded images, inspection details, contractor information, and set required fields to ensure important data is always received



smartphone with citizen portal on the screen

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OUR KNOWLEDGEABLE STAFF TYPICALLY RESPONDS TO REQUESTS THE SAME BUSINESS DAY.







Permit ManagementCode EnforcementPlanning & ZoningBusiness LicensesCitizen/Contractor Online PortalPayment ProcessingPublic WorksGIS Mapping & Rest Service



We want to hear about your challenges. We have solutions.

Our team can show you the ins and outs of each application during an online, live webinar! Fill out the contact form and we’ll be in touch soon! 




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